What the client wanted.
A 48-bed residential care home in Luton needed safety flooring across all resident bathrooms, corridors, communal lounges and the medication room as part of a CQC-driven refurbishment. The home was fully occupied throughout.
What made this job interesting.
Work had to be phased to keep residents in familiar surroundings, with a maximum of two adjacent rooms out of commission at any time. Several residents were bedbound, and infection control meant adhesives and finishes needed to be low-VOC and fully cured before handover.
How we did it.
Phasing plan
We split the home into eight zones, sequenced around the staff rota and the residents' daily routines. Work was restricted to 08:00–17:00, with noisy subfloor preparation front-loaded into the morning.
Low-emission products
Rapid-cure, low-VOC Polyflor adhesives and Polysafe safety flooring were specified throughout. Coved skirtings formed at all wet areas. Separate systems for corridors, bedrooms, and the clinical medication room.
Infection-control detailing
All room joints hot-air welded, cove formers fitted to give a 75mm continuous upstand in bathrooms, thresholds finished with stainless capping flush to carpet in the corridors.
Handover per zone
Each zone walked with the home manager and CQC-ready O&M pack handed over before moving on. Residents were back in their familiar rooms the same evening in most cases.
The finished floor.
860 sqm of safety flooring and associated vinyl installed across three weeks with no complaints from residents or family, full CQC compliance confirmed at the follow-up audit, and a maintenance regime the home's housekeeping team say is "the cleanest the building has looked in years".
“Flush Floors ran the job in a way that kept our residents settled. That's worth as much to us as the finished floor.”